Privacy Policy
LoveKeeper · Last Updated: February 26, 2026
1. Introduction
LoveKeeper (“LoveKeeper”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the LoveKeeper mobile application and related services (the “Service”). By using the Service, you agree to this Privacy Policy.
2. Eligibility
The Service is intended for users aged 14 years and older. We do not knowingly collect personal data from children under 13. Participation in promotional prize campaigns is restricted to users aged 18 years or older. If we become aware that data has been collected in violation of these age requirements, we will delete it.
3. Information We Collect
We collect only the information necessary to operate the Service.
A. Account Information
- Email address
- Name or profile details (if provided)
- Relationship-related inputs (if voluntarily submitted)
B. Engagement & Activity Data
- Progress within the app
- Energy usage
- Participation entries in prize campaigns
- Giveaway history and winner status
C. AI Interaction Data
If you use AI-powered features, we process the inputs you voluntarily submit (such as test responses or reflections) in order to generate responses within the Service. We do not collect or process sensitive personal data unless you voluntarily provide it.
4. How We Use Your Information
We use your information to: provide and operate the Service; personalize user experience; manage subscriptions; conduct prize campaigns; prevent fraud or abuse; provide customer support. We do not sell personal data.
5. AI Processing
If you use AI-powered features: certain inputs may be securely transmitted to a third-party AI provider solely for generating responses; data is processed only for functionality within the Service; AI outputs are informational only. We do not use AI inputs for advertising or resale purposes.
6. Prize Campaign Data
If you participate in a Giveaway, we may process: participation entries; eligibility confirmations (including age confirmation); contact information required for prize delivery. We may request proof of eligibility before awarding prizes. Prize-related data may be retained for audit or legal compliance purposes. Anonymized winner identifiers (such as random user codes or invite codes) may be displayed within the application. These identifiers do not contain personal data and cannot be used to identify a specific individual.
7. Data Sharing
We do not sell or rent personal data. We may share limited information with: service providers necessary to operate the app (e.g., hosting infrastructure); AI providers (only when AI features are used); legal authorities where required by law. All data sharing is limited to operational necessity.
8. Data Retention
We retain personal data: while your account is active; for up to 30 days after account deletion; longer where required by law (e.g., fraud prevention or accounting compliance). After this period, data is deleted or anonymized.
9. Account Deletion
Users may delete their account within the application settings. Upon deletion: personal data will be erased or anonymized within 30 days; certain records may be retained where legally required. Deleted accounts cannot be restored. You may also contact support@lovekeeper.cloud for assistance.
10. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no system can guarantee absolute security.
11. International Users
If you access the Service from outside your country of residence, your information may be processed in accordance with applicable law. Mandatory consumer protection rights remain unaffected.
12. Your Rights
Depending on your jurisdiction, you may have the right to: access your personal data; request correction; request deletion; withdraw consent where applicable. Requests can be sent to: support@lovekeeper.cloud
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notice or website update. Continued use of the Service constitutes acceptance of the updated Policy.
Contact
LoveKeeper
Email: support@lovekeeper.cloud
Website: https://lovekeeper.cloud